Individual Counseling

TRSL offers 45-minute phone or virtual counseling sessions to members who are within two years of retirement or DROP eligibility. These appointments are scheduled on a first-come, first-served basis and fill up be sure to request yours today!
  • You'll get one-on-one time with a TRSL representative to discuss any aspect of your TRSL retirement account. 
  • An estimate of your retirement benefit is mailed to you 1-2 weeks prior to your appointment. 
Information about phone and virtual options:
  • Phone counseling: Members will receive a phone call at their scheduled date and time. You will receive your benefit estimate and a reminder for the appointment about a week prior to your scheduled date and time. 
  • Virtual counseling (Zoom call): Members will receive an email with log in instructions about a week prior to your scheduled date and time for your specific appointment via Zoom. For general instructions on how to join a Zoom call, click here.
Our fall individual counseling appointments have reached capacity. Spring appointment dates will be announced at the end of the year. 

​​​​​​​​​​​​In the meantime, please check out the following TRSL Resources:
  1. View your account information & create a retirement estimate in Member Access
  2. Watch our short video on TRSL’s Top 5 FAQs from members.
  3. Review our TRSL Brochures for more info on DROP, sick leave, applying for retirement, and more.
  4. Search for an upcoming live workshop or webinar. 
  5. View TRSL webinars that are recorded & available on demand, along with handouts.
If you have reviewed your account information in Member Access and/or used TRSL’s online resources and are unable to get all of your questions answered, Contact TRSL. By phone, retirement analysts are available to answer your TRSL retirement questions during our normal business hours, without a scheduled appointment. (Monday-Friday, 8 am to 4:30 p.m.)
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​​​​​​​Questions about a TRSL event?  Send us an email.​​​​​​​
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