Contact Us
TRSL is here to help! Our office hours are 8 a.m. to 4:30 p.m., Monday through Friday. Click here to view office and holiday hours.
PHONE
If you have reviewed your account information in Member Access and/or used TRSL’s online resources and are unable to get all of your questions answered, we strongly encourage you to call TRSL’s main number to conduct a phone counseling session. TRSL has analysts available from 8:00 a.m to 4:30 p.m., Monday through Friday, to assist with your needs quickly without having to make an appointment.
EMAIL
MAILING Address:
P.O. Box 94123
Baton Rouge, LA 70804
STREET Address: (use for certified mail)
8401 United Plaza Blvd, 3rd Floor
Baton Rouge LA 70809-7017
Directions to TRSL
FAX (to submit forms and general correspondence):
225-925-4779
Executive staff
To call a staff member directly, dial the main number or toll-free number above, and use the extension below. To email any of the staff listed below, simply click the appropriate name.
Executive staff fax number: 225-925-3944
Administrative staff
TRSL is here to help! Our office hours are 8 a.m. to 4:30 p.m., Monday through Friday. Click here to view office and holiday hours.
PHONE
If you have reviewed your account information in Member Access and/or used TRSL’s online resources and are unable to get all of your questions answered, we strongly encourage you to call TRSL’s main number to conduct a phone counseling session. TRSL has analysts available from 8:00 a.m to 4:30 p.m., Monday through Friday, to assist with your needs quickly without having to make an appointment.
- Local phone: 225-925-6446
- Toll free (outside the Baton Rouge area): 1-877-ASK-TRSL (877-275-8775)
- Deaf & hard of hearing members can contact TRSL via the La. Relay Service:
- TDD/TDY users: 1-800-846-5277
- Voice users: 1-800-947-5277
- Public records requests: 225-925-7798
- Available appointment times for virtual and in-office counseling may take up to several months, depending on the time of year an appointment is requested. To schedule a virtual or office counseling appointment email or call us.
- IMPORTANT: Members who visit the TRSL office without an appointment may experience longer wait times to speak with a counselor. While we will strive to provide counseling to all visitors, there is no guarantee that a counselor will be available to meet with members without an appointment.
- General inquiries: ASK TRSL
- Appointment request form
- Technical assistance: helpdesk@trsl.org
MAILING Address:
P.O. Box 94123
Baton Rouge, LA 70804
STREET Address: (use for certified mail)
8401 United Plaza Blvd, 3rd Floor
Baton Rouge LA 70809-7017
Directions to TRSL
FAX (to submit forms and general correspondence):
225-925-4779
Executive staff
To call a staff member directly, dial the main number or toll-free number above, and use the extension below. To email any of the staff listed below, simply click the appropriate name.
Katherine Whitney | Director | 925-6454 |
Douglas Swenson | Deputy Director | 925-6530 |
Jeff LaCour | Assistant Director of Operations | 925-6530 |
Lisa Honoré, Ph.D. | Executive Liaison Officer | 925-6109 |
Philip Griffith | Chief Investment Officer | 925-6467 |
Kenneth L. "Trey" Roche, III | Executive Counsel | 925-1829 |
Lisa Barousse | Board Secretary | 925-6454 |
Shameeka Kaufman | Executive Assistant | 925-6530 |
Executive staff fax number: 225-925-3944
Administrative staff
Charlene Wilson | Chief Financial Officer | 925-4625 |
Blake Lee | Audit Director | 925-6108 |
Dionne Rabalais | Human Resources Director | 925-4564 |
Steve Marangos | Information Technology Director | 925-7809 |
Laurie Wright | Retirement Benefits Administrator | 925-6448 |
Ed Branagan | Employer Services Director | 925-4846 |
Kyle Haase | Administrative Program Director | 925-1819 |
Michelle Millhollon | Public Information Director | 925-7798 |